Outlook sync error: “No such interface supported (Exception from HRESULT: 0x80004002)

Sync ERROR with Outlook

When trying to start your address book sync , you receive an error message like this:

“Unable to cast COM object of type ‘xxxxxxxxxxxxxxx’. This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{xxxxxxxxxxxxx}’ failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE))”

After clicking “OK” to this message, your address wook sync will not start.

.

Why?

This problem is caused by an error with Microsoft Office, specifically with Microsoft Office’s internal settings being incorrect.

This problem is caused by incorrect COM Interop settings in the Windows registry. This can be caused by installing a newer version of Microsoft Office, and then removing it and installing an older version instead. (For example: you get a new computer which comes pre-installed with a trial version of Microsoft Office, but you remove this trial and install the older version which you own.)

.

How to solve?

To resolve this problem, you can have Microsoft Office “repair” itself. To do this, follow these steps:

1. Click on your Start menu and open the Control Panel

2. Click on Uninstall a Program (or Add/Remove programs in Windows XP)

3. Locate the entry for Microsoft Office and click on it. After you click on it, you should see a button labeled Change appear either next to it, or at the top of the list (depending on what version of Windows you have). Click this Change button.

4. Once Microsoft Office setup appears, choose the Repair option and click Next to have Microsoft Office repair itself. You may need to reboot your computer once this process is complete; Microsoft Office setup will tell you if you need to do this once it is done.

Once you have performed these steps, your Kylook address book sync will run normally without the error.

 

 


For any question do not hesitate to contact us: support@kylook.com


 

This could be also interesting for you!

 

 

* How to install & use the Kylook PlugIn for Outlook

.

* Sync your Smartphone & Tablet contacts with:

 

* Your Kylook Web Address book – video tutorial


.* Kylook App short video tutorial:

.

* Smartphones & Tablets – PROTECT your Address Book!

.

.

* Share Contact with others & Set Permissions

.

.

* Contact Change History & Restore Version

Visual change History.
* How to add a contact addres from a map, including the Geo (GPS) coordinates

.

* Your Digital Business Card: Take advantage of your Kcode

.

 

* Video – How to sync MultiGoogle-Apps accounts:

. .

* Tutorial Video – How to sync Gmail & Yahoo:

.

* How to install & use the Kylook PlugIn for Outlook

.

* How to select groups to be synchronized

 

* How to use my QR code on Business Cards

 

 

Kylook, your Online Address Book!
Simplify your Life!!!


PERMANENT_LINK_TO_THIS_QUESTION http://www.kylook.com/en/faq/10985/